Deliveroo’s Insurance Delivered 

The Tribe team designed and delivered the global insurance programme for Deliveroo’s partners. Fuelling its ambition to be market leaders in the gig-economy, whilst offering the best level of protection for its freelance riders who offer their services to the platform. We designed a suite of solutions that offer new and leading protection to riders whilst on the job. We designed hourly cover for medical expenses, income loss following accidents, fixed benefits for serious injuries and third party liability coverage to riders on the road. All whilst respecting and aligning to the characteristics of freelancing.

Improving oversight and reducing risk across Marton’s national pub estate

The Tribe team designed and delivered a structured insurance oversight programme for Marston’s, one of the UK’s leading pub operators with more than 1,300 pubs nationwide. Supporting a large estate of tenanted and leased pubs, Tribe helped Marston’s gain clearer visibility of insurance arrangements across its independent pub partners, reducing uncertainty and strengthening governance across the Group.

Through Pub Protect, supported by a central Risk Register, Tribe created a more consistent and manageable process for reviewing cover, identifying potential gaps and helping tenants put appropriate insurance in place. This gave Marston’s greater confidence that required standards were being met across its estate, while reducing the administrative burden on internal teams.

The result was a more proactive approach to managing insurance risk across a complex national pub estate. Rather than relying on reactive checks or fragmented records, Marston’s now has a structured framework that supports long-term oversight, protects the Group’s position and gives tenants clearer support in meeting their insurance obligations.